by William H. Janeway
I had a very hard time focusing on this bug. Not that it's a bad book. It's very dense. Janeway is a very smart man who has been through some amazing times. Unfortunatly, this book is more like a text book than any thing else.
For my own good, I probably want to go back and reread this sometime. For right now, I want to remember... that Janeway faults many companies for spending too much time and money developing technology, and not enough finding customers with problems they are willing to spend money to solve.